PRIVACY POLICY

This privacy policy is valid for the website https://www.vanessaferrerstore.com

  1. IDENTIFYING DATA: In compliance with the duty of information contained in Article 1 of Law 6, of 2002, Access to Information and Electronic Commerce, the following data is reflected below: the company that owns the web domain is VANESSA FERRER ” Gifts with Purpose “ , with domicile to these effects in Victor Hugo Street CIF number: __________ registered in the Public Registry of Panama in the volume __________ general, __________ of Section ____, registration ____ of the Book of Companies, folio ____, Sheet __________ . Contact email: hola@vanessaferrerstore.com .
  1. USERS: Access and / or use of this portal of VANESSA FERRER “Gifts with Purpose” creator of the website attributes the condition of USER, who accepts, from said access and / or use, the General Conditions of Use listed here. The aforementioned Conditions will be applicable regardless of the General Conditions of Contract that in their case are mandatory.
  1. USE OF THE PORTAL: VANESSAFERRERSTORE.COM provides access to a multitude of information, services, programs or data (hereinafter, “the contents”) on the Internet belonging to VANESSA FERRER “Gifts with Purpose” creator of the website or its licensors to whom the USER can have access. The USER assumes responsibility for the use of the portal. This responsibility extends to the registration that is necessary to access certain services or contents. In this registry, the USER will be responsible for providing truthful and lawful information. As a result of this registration, the USER can be provided with a password for which he will be responsible, undertaking to make diligent and confidential use of it. The USER undertakes to make appropriate use of the contents and services (such as chat services, discussion forums or newsgroups) that VANESSA FERRER “Gifts with Purpose” creator of the website offers through its portal and with enunciative but not limiting, not to use them to (i) engage in illegal activities, illegal or contrary to good faith and public order; (ii) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, advocating terrorism or attacking human rights; (iii) cause damage to the physical and logical systems of VANESSA FERRER “Gifts with Purpose” creator of the website, its suppliers or third parties, introducing or spreading computer viruses or any other physical or logical systems that are susceptible to cause the aforementioned damages; (iv) try to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. VANESSA FERRER “Gifts with Purpose” creator of the website reserves the right to withdraw all comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that threaten the youth or the childhood, order or public safety or that, in his judgment, are not suitable for publication. In any case, VANESSA FERRER “Gifts with Purpose” creator of the website will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.
  1. DATA PROTECTION: VANESSA FERRER “Gifts with Purpose” creator of the website complies with the guidelines of the American Convention on Human Rights (ARTICLE 11), The Organization of American States (OAS) (Comparative Study: Data Protection in the Americas. CP / CAJP-3063/12, April 3, 2012) of the Privacy and Protection of Personal Data and the Bill that is in Cabinet Council, and ensures proper use and treatment of personal data of the user. To do so, together with each form of personal data collection, in the services that the user may request from VANESSA FERRER “Gifts with Purpose”, creator of the website, will inform the user of the existence and acceptance of the particular conditions of the processing of your data in each case, informing you of the responsibility of the created file, the address of the person in charge, the possibility of exercising your rights of access, rectification, cancellation or opposition, the purpose of the treatment and the data communications to third parties where appropriate . Likewise, VANESSA FERRER “Gifts with Purpose” creator of the website informs that it complies with the guidelines of the Services of the Information Society and Electronic Commerce and will request your consent to the processing of your email for commercial purposes at all times .
  1. INTELLECTUAL AND INDUSTRIAL PROPERTY: VANESSA FERRER “Gifts with Purpose”, creator of the website by itself or as an assignee, is the owner of all the intellectual and industrial property rights of its web page, as well as the elements contained therein (on title enunciative, images, sound, audio, video, software or texts, trademarks or logos, combinations of colors, structure and design, selection of used materials, computer programs necessary for its operation, access and use, etc.), owned by VANESSA FERRER “Gifts with Purpose” creator of the website or its licensors. All rights reserved. Under the provisions of the Bill that is in the Cabinet Council of Intellectual Property, the reproduction, distribution and public communication, including its method of making available, of all or part of the contents are expressly prohibited. of this website, for commercial purposes, in any medium and by any technical means, without the authorization of VANESSA FERRER “Gifts with Purpose” creator of the website. The USER undertakes to respect the rights of Intellectual and Industrial Property owned by VANESSA FERRER “Gifts with Purpose” creator of the website. You will be able to visualize the elements of the portal and even print them, copy them and store them on your computer’s hard drive or on any other physical medium, as long as it is solely and exclusively for your personal and private use.The USER must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the VANESSA FERRER “Gifts with Purpose” page that created the website.
  1. EXCLUSION OF WARRANTIES AND LIABILITY: VANESSA FERRER “Gifts with Purpose” creator of the website. is not responsible, in any case, for damages of any kind that may cause, by way of example: errors or omissions in the content, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the contents , despite having adopted all the necessary technological measures to avoid it.
  1. MODIFICATIONS: VANESSA FERRER “Gifts with Purpose” creator of the website reserves the right to carry out without prior notice the modifications it deems appropriate in its portal, being able to change, delete or add both the contents and services provided through it as the way in which they appear presented or located in your portal.
  1. LINKS: In the event that VANESSAFERRERSTORE.COM links or hyperlinks were made to other Internet sites, VANESSA FERRER “Gifts with Purpose” creator of the website will not exercise any control over such sites and content. Under no circumstances will VANESSA FERRER “Gifts with Purpose” creator of the website assume any responsibility for the contents of any link belonging to a third party website, nor will it guarantee the technical availability, quality, reliability, accuracy, amplitude, veracity, validity and constitutionality of any material or information contained in any of said hyperlinks or other Internet sites, Likewise the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.
  1. RIGHT OF EXCLUSION: VANESSA FERRER “Gifts with Purpose” creator of the website reserves the right to deny or withdraw access to the portal and / or services offered without prior notice, at its own request or by a third party, to those users who violate these General Conditions of Use.

10.GENERALITIES: VANESSA FERRER “Gifts with Purpose” creator of the website will pursue the breach of these conditions, as well as any misuse of its website by exercising all civil and criminal actions that may correspond by law.

  1. MODIFICATION OF THE PRESENT CONDITIONS AND DURATION: VANESSA FERRER “Gifts with Purpose”, creator of the website, may at any time modify the conditions determined herein, being duly published as they appear here. The validity of the aforementioned conditions will be based on their exposure and will be in force until they are modified by others duly published.
  1. APPLICABLE LEGISLATION AND JURISDICTION: The relationship between VANESSA FERRER “Gifts with Purpose”, creator of the website and the USER will be governed by current Panamanian regulations and any controversy will be submitted to the Courts and Tribunals of the city of Panama.

SHIPPING AND RETURN POLICY

Delivery time:

 

For VANESSA FERRER “Gifts with Purpose” it is very important that your shipments are timely, if you are inside Panama City and you place your order in a working day, we will do everything possible to have it with you within 1 to 3 business days. It is our commitment that you receive your orders in a timely manner, however, the reception time may be affected by variables such as: stock of products available in store, supply seasons, national holidays, production time according to the piece you choose, in any case we We will keep in touch with you from the first day.

Shipments to the interior of the country:

Shipping within Panama. We ship to all regions of the country outside of Panama City, through the companies UNO EXPRESS and FLETES CHAVALES, depending on the location closest to your address, this will be agreed upon at the time of your purchase, always thinking of the headquarters that will provide you greater comfort.The shipments leave our workshop, once the receipt of funds corresponding to your purchase is verified within 24 to 72 hours (always on working days, in the case of non-controlled variables, such as national holidays, closure of the service courier, etc. affect this shipping time, you will be notified immediately Once our courier team delivers your package to the aforementioned shipping services we will send you the proof of this process where you can view your guide number and follow up on your package from the courier services company channels, to make the shipments we use the option of charge to destination, so you must pay for the service of sending your package to the corresponding courier, at the time of receiving it, the rates are usually in The order of $ 5 and vary according to weight and volume.The shipping time is usually two to three days depending on the distance, in this case we can not give you an exact day of arrival guarantee, since the mail is sometimes advanced or delayed by variables beyond our control.

INTERNATIONAL DELIVERY

 

In VANESSA FERRER “Gifts with Purpose” we want to fill your gifts of purpose in every corner of the world, that’s why we provide international shipping service through companies: DHL, Liberty Express and Fedex, using the most convenient service to your geographical location , prior agreement with you. In any case, once the shipment has been made, you will receive an email with the tracking ID to track your shipment and the data of the courier company that carries your package.

The shipping times will depend on each courier and may take longer than usual if it is special seasons (such as Christmas) or if there is any factor beyond our control that causes a delay in the courier service.

If your package takes more than 4 weeks to arrive at your destination, write us an email and we will proceed to claim your package. In any case we will always be attentive to your successful receipt of your purchases and we will attend you kindly at hola@vanessaferrerstore.com and our different platforms (Instagram, Facebook, web).

IMPORTANT: In case of absence by the buyer at the destination address of your shipment or that you did not withdraw packages from the courier service at the time set aside for this purpose and the courier companies returned the purchased package to your origin, the costs The package will be returned by the buyer once the company certifies the receipt of the same, in case of not wanting the return package, the corresponding amount will not be reimbursed, since the non-receipt of the purchase responds to variables external to the service of VANESSA FERRER “Gifts with Purpose”.

Returns:

 

If at the time of receiving your order was defective, incomplete or some shipping error occurred or we have confused your package (we will do everything possible to never happen, but boy are we!) You will have 15 calendar days to return it from the moment you receive your purchase, previously notifying our team to the email hola@vanessaferrerstore.com the reason for the return.

The costs of return shipping are on your own and once you have received the package and your certificate and the reason for return, we are committed to refund the total amount corresponding to the returned item and your courier expenses.

Cancellations:

 

Of course you can regret your purchase, although we will do everything possible to make you feel well attended from the first contact, we understand that there are external variables that can make us change our decision, if this happens to you and you have already made your payment and the same has been accredited and confirmed in our accounts, you have 12 hours from the moment of purchase to notify us of your decision and we will gladly refund 100% of your money, using the same payment channel that you used to make the purchase , do not worry! We are sure that we will have the opportunity to pamper you on another occasion, because you have to live the VF experience!

cookies

If you leave a comment on our site you can choose to save your name, email address and web in cookies. This is for your convenience, so you do not have to re-fill your data when you leave another comment. These cookies will last one year.

If you have an account and you connect to this site, we will install a temporary cookie to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when the browser is closed.

When you log in, we will also install several cookies to store your login information and your screen viewing options. The cookies are two days old, and the screen options cookies last one year. If you select «Remember me», your login will last for two weeks. If you leave your account, the sign-in cookies will be deleted.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data and simply indicates the ID of the article that you just edited. Expires after 1 day

If you have any claim or clarification regarding the use of this site and its TERMS AND CONDITIONS, we put at your disposal our Customer Service Center (507) 300-0000 and email hola@vanessaferrerstore.com